FORD OF CANADA - FORD WARRANTY - TRANSMISSION

Posted on Tuesday, November 19th, 2013 at 9:38pm CST by Stephen W.

Product: FORD E-150

Company: FORD OF CANADA

Location: Ford Motor Company of Canada Limited The Canadian Road P.O. Box 2000 Oakville, Ontario, Canada L6K 0C8
OAKVILLE, ON, L6K 0C8, CA

URL: http://www.ford.ca/?searchid=google|lif5JBrk

Category: Cars, Motorcycles, Boats, Vehicles

FOX FORD General Manager - Pete Ricards

FOX FORD Sales Consultant - Marylin Irwin

FOX FORD Used Car Sales Manager - Steve Willis

Key Executives for Ford Motor Company of Canada, Limited

Dianne Craig - Chief Executive and President

Dominic DiMarco - Executive Director

Jack Palazzolo - Vice President, Marketing at Ford Motor Company of Canada

Graeme Whickman - Vice President, Marketing at Ford Motor Company of Canada

Nick Woods - Regional Operations Manager, Ford Canada

Nigel Sharp - Managing Director of Ford Britain

Adrian Vido - Director of Global Manufacturing Quality

My 2008 Ford E-150 transmission failed after only 27,000 miles. It is only 8 months past the 5 year power-train warranty of 60,000 miles. However, the mileage is so low that I was hoping that Ford would do something for this premature failure - like trade some time for the extremely low mileage. NO SUCH LUCK. The only luck I had was BAD LUCK in having bought the vehicle - make that any Ford. Cost to repair is $3,000+.

I have owned two other E-150's and have had two other transmissions fail.

I also own a Toyota Corolla and a Dodge Challenger - no transmission problems.

As a further example of poor Ford quality, the front coil springs on my wife's 1995 Taurus fell apart in many pieces right on my driveway. No wonder the imports have gained so much ground. Ford cannot continue to make inferior quality product and expect to recover some market share.

Here is the tramsmission TSB 13-4-23 (Technical Service Bulletin)

http://www.fordservicecontent.com/Ford_Content/pubs/content/~WT/~MUS~LEN/3579/tsb13-04-23.htm

It seems to indicate that there are numerous failures of this type and includes all the following vehicles by Ford:

FORD:

2008-2011 Crown Victoria

2008-2010 E-Series, F-150

LINCOLN:

2008-2011 Town Car

2008 Mark LT

MERCURY:

2008-2011 Grand Marquis

One would think that Ford would be able to build a "FORD TOUGH" transmission "as advertised", especially after building vehicles for over 100 years.

The vehicles were never overloaded or driven hard.

I would like Ford to pay for the full repairs for this low mileage, rarely driven vehicle that appears to have a large number of premature failures.

I spoke to one transmission shop that said these Ford transmissions are prone to early failure "We have fixed tons of these trannies - especially when the taxi's were using them." "Now they use the Toyota Prius and rarely have to service their transmissions - because of the quality, they last and last and last....

They analyzed the guts of the transmission and determined that the rear bearing failed (due to inferior quality steel from a third world supplier perhaps?) That lead to catastrophic damage resulting in over $1,000 worth of parts.

Guess what? If Ford does not do something on this I will never buy a Ford product again - moving over to Toyota - who really makes "Built Toyota Tough".

Oh, and the turning radius on this vehicle is terrible compared to the prior years.

The vehicle was purchased here...

Marylin Irwin, Sales Consultant

FOX FORD MAZDA MOTORS

2560 28th Street SE

Grand Rapids, MI 49512

Phone: (888) 996-6011

(616) 855-3449 Front desk

(866) 776-8761 Fax

Ford Board of Directors:

Stephen G. Butler

Kimberly A. Casiano

Anthony F. Earley, Jr.

Edsel B. Ford II

William Clay Ford, Jr.

Richard A. Gephardt

James P. Hackett

James H. Hance, Jr.

William W. Helman IV

Jon M. Huntsman, Jr.

John C. Lechleiter

Richard A. Manoogian

Ellen R. Marram

Alan Mulally

Homer A. Neal

Gerald L. Shaheen

John L. Thornton

William Clay Ford, Director Emeritus


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