Direct Buy Auto Warranty - Rip Off!!!

Posted on Friday, November 8th, 2013 at 12:01pm CST by Mary G.

Company: Direct Buy Auto Warranty

Location: 33 Wood Ave South
ISELIN, NJ, 08830, US


Category: Products, Services

Do not do business with this company!!1 I purchased an extended warranty with them in April 2013. Once again they have refused to pay for needed repairs, claiming they are due to normal wear & tear. THEY WILL USE THIS EXCUSE TO GET OUT OF PAYING FOR EVERYTHING!!! When I requested a written reason for denial, they refused stating it was not there policy. I was informed that there wasn't anyone higher up I could dispute this with & that they would not provide me with a number for there corporate office. I canceled my contract & requested a refund. I was informed today that they will only refund $224.00 of the $902.00 they have been paid. They have NEVER paid a dime on a claim for me, not to mention I've only put 4000 miles on my truck since purchasing this warranty. There is also a video on You Tube by a cop in New York that they ripped off. Be WARNED they will take your money but never pay a dime for repairs!!!!

1 Comment

Andy K., 2015-03-22, 03:13PM CDT

There is a site at where they sell a book that will help get you out and money back.

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