Cincinnati Bell - Cincinnati Bell Lies when your Contract Ends - They Charge You after You Have Fullfilled Your Contract !!!

Posted on Friday, November 1st, 2013 at 7:18pm CDT by First Troy Corp.

Product: Wireless Cell Phone

Company: Cincinnati Bell

Location: CINCINNATI, OH, US

URL: http://www.cincinnatibell.com/

Category: Telecommunications

We had been a Corporate Customer of Cincinnati Bell Wireless for over 7 Years. We asked several of their Representatives what was needed to let Cincinnati Bell know that after our contract ends, we would no longer be interested in their services.

We sent an email stating please terminate our services with Cincinnati Bell on September 25th, 2013 at midnight. We had all but one of our cell phone numbers with Cincinnati Bell ported over to our new service provider.

The one cell number we did not have ported we did not need as that employee had left OUR company. After we paid our last usual bill, we receive another bill (after our Account should have been closed by Cincinnati Bell per our email request) in the amount of approximately $177 for the one phone line they say was not cancelled properly by us.

They further advise us that we will be receiving another $177 bill as now the cell phone number has been cancelled by us calling them today November 1, 2013.

We ask them to credit us for both of the $177 bills and they refuse even though we have written evidence that we requested full cancellation of our account on September 25, 2013.

Be very Careful when ending your contract with Cincinnati Bell even though you follow their directives on how to close your account.

BUYER BEWARE OF CINCINNATI BELL WIRELESS SERVICES !!!

FIRST TROY CORP.

TROY, OHIO


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