Atigana, Inc. - Atigana, RealSoft, Websitebox.com Ignores Its Customers

Posted on Saturday, October 12th, 2013 at 8:09pm CDT by William M.

Product: Websitebox.com

Company: Atigana, Inc.

Location: 245 Fairview Mall Drive, Suite 401
TORONTO, ON, M2J 4T1, CA

URL: websitebox.com

Category: Internet Services

I bought a real estate website through websitebox.com. It has problems such as underlining text in my site I don't want underlined (after I fix it, it just reverts back to being underlined) and sometimes my page doesn't load (a default search page comes up). I e-mailed websitebox.com support many times with no response on these issues. I started an online web chat. After a while, they stopped chatting. I was on hold for hours with no response from the agent on the other end. I e-mailed the owners/managers of websitebox and contacted one through LinkedIn, but they too ignored me...surprise, surprise.

I would not recommend buying this service. The product is crappy. Customer service is non-responsive.


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