Home Depot/Hampton Bay Fan & Lighting Co - Hampton Bay Warranty WARNING

Posted on Sunday, September 29th, 2013 at 6:06am CDT by 2012ec26

Product: Hampton Bay Bali Ceiling Fan

Company: Home Depot/Hampton Bay Fan & Lighting Co

Location: PO BOX 395 Norco, CA 92860
NORCO, CA, 92860, US

Category: Appliances, Equipment, Tools

Be aware warrantee only applies to motor. My problem was the MOTOR! The company warranty department required a trouble shooting procedure that only a qualified electrician would be able to accomplish. I went through the FIRST STEP of dismanteling the fan, removing the uplight attachment and taking a picture of the capacitor on the top of the motor. This was then e-mailed, waited for a response, 6 days later the response was that the capacitor was not the problem. I needed to do STEP TWO. This is ridiculous. They want to discourage you to the point you give up and buy a new fan. This is DISHONEST in intent.


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