Amazon.com - Seller Account

Posted on Friday, September 13th, 2013 at 7:59pm CDT by Elizabeth E.

Company: Amazon.com

Location: DONALDS, 29638, US

Category: Other

I sold a laptop on amazon.com. I listed the condition as screen is cracked. I am selling as is for parts. (I have the proof of this). The customer wanted to return the laptop after she bought it. I didn't see the notification until 8 days later. Amazon said that since I didn't reply to the complaint within their time frame; that the customer could get their refund and keep the product. Which mean I am out of the money and don't have the product.


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