Sprint - Sprint sells inferior products

Posted on Friday, September 6th, 2013 at 2:46pm CDT by Lisa J.

Product: Samsung Galaxy

Company: Sprint

Location: US

URL: sprint.com

Category: Consumer Electronics

For the fourth time in less than a year my Samsung Galaxy is defective. The USB charging port keeps going bad and the phone will not hold charge. They have found no damages to the phone that I have caused and here again I am asked to drive to a Sprint store and pay another $100 towards the SAME phone. Or I can file a warranty claim thu Samsung and be without a phone for a couple of weeks. Not possible I handle a lot of my work emails from my cell phone. After filing a BBB complaint I was still told there is nothing they can do for me.

NOT TO MENTION THE SERVICE IS AWFUL! The only positive about Sprint is the unlimited data!


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