Grou.ps INC - Grou.ps Inc: Fraud Deception False Advertisement and Unethical Billing Practices

Posted on Monday, September 2nd, 2013 at 9:05pm CDT by a9647264

Product: Social network / groups

Company: Grou.ps INC

Location: 530 University Avenue
PALO ALTO, CA, 94301, US

URL: http://www.grou.ps/home

Category: Internet Services

Do not sign up with Grou.ps INC for your social network needs. Do your homework and investigate them first befor you give them your credit card info.

Here are some of Grou.ps shady practices:

1- No phone number for Grou.ps that customers can use to address their issues or concerns.

2- Do NOT fall for their 7 days trial period because your credit card will be charged even if you cancel on time.

3- Grou.ps website has major problems when it comes to server uptime.

4- Grou.ps Lousy customer service that will NOT reply to you if you don't pay.

5- Grou.ps has Lousy sales department that works hard to get you hocked on and then leave you stranded.

6- Grou.ps company founder does NOT take the time to deal with customers complaints.

7- Grou.ps Tech Support department promise to answer you in 24 hrs even if your website is down. That promise is attatched with pay first.

8- Grou.ps billing system will continue charging you for several months even if you don't do bussiness with them. No clear cut steps to assist their customers to resolve any type of billing disputes.

If you have been victimised by Grou.ps , feel free to comment or communicate with me on this complaint. We need to build our case and have a class action lawsuit and report them to the FBI. Some of Grou.ps shady business goes back to the country Turkey from the way it appears to be. It's a matter of time and will make this type of corruption stop.


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