Banfield Pet Hospitals - Do NOT buy this product!

Posted on Monday, August 26th, 2013 at 6:43pm CDT by steve h.

Product: Banfield Wellness Plan

Company: Banfield Pet Hospitals

Location: US

Category: Pets, Animals

We purchased a "welness plan" for our dog in June and just yesterday we had to have him euthanized. We should have read the info more carefully and found out that this was NOT pet insurance but rather "a bundling of services that we receive discounts on". That's what I was told today. I called to cancel the plan and was told that I owed the balance on the plan, over $3000, that my pet who is now dead, will never use again. We have already spent over $1200. plus the 3 monthly payments for his care. As I said we should have read this more carefully; however, the local Banfield promotes this as exactly insurance not a "bundling" of services. I feel that this is nothing but a scam on the part of Banfield and just want to warn folks to think twice before signing up for this.


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