Anderson Corporation - Cheap quality locks in Anderson Patio doors

Posted on Tuesday, July 30th, 2013 at 3:50pm CDT by Amer M.

Product: 400 Series Frenchwood? Hinged Patio Doors

Company: Anderson Corporation

Location: US


Category: Building, Construction

We have a Anderson 400 Series Frenchwood Hinged Patio Door in our home. The locked mechanism is has broken down twice. First time they replaced it under warranty, now they want $200 for it.

Even though this is the same issue as before and their customer service supervisor admitted that other people have complained about this and now they have redesigned the lock. Knowing a design flaw and still not covering the problem on a $1200 door shows what type of quality and workmanship this company has.

Will never buy or recommend their product again. Expensive, poor quality and lousy customer service, this should be the motto of Anderson windows.


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