Nikon - Nikon Poor Customer Service

Posted on Thursday, July 18th, 2013 at 4:23pm CDT by sue g.

Product: Nikon CoolPix S5200

Company: Nikon

Location: 7048 E US Hwy 50
DILLSBORO, IN, 47018, US

Category: Consumer Electronics

On May 12 I purchased the camera on May 22 I gave it as a gift. Exactly 30 days later "lens error" came up and it was unusable. I boxed it up and sent it to the company on July 1 and I have yet to get it back or a replacement. After a run around on the phone I was told it was fixable and they were waiting on a part. I asked them if the would just replace it and they said no and was told it could take up to a month or more to get the part I would never buy another thing from Nikon nor would I reccomend them to anyone else.I have alway had Kodak and I should have stuck with them.


1 Comment

sue g., 2013-08-10, 10:05PM CDT

Aug 4th got the Nikon camera back and it still doesn't work. When buying a camera think about something else instead of a CoolPix 5200. I now have to send it back.

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