vivint - Taking advantage of the elderly

Posted on Friday, July 12th, 2013 at 11:30am CDT by 7e2e8f17

Product: Home Security Systems

Company: vivint

Location: US

Category: Other

A representative from VIVINT security was WALKING in my mother's neighborhood soliciting home security systems. My mom has dementia and is unable to take care of her bills, medications, etc. This rep was there 2 hours and had the paperwork completed on her security system. My mother is widowed and lives on a very low income. She barely has money to pay bills, get groceries, and live with day to day needed expenses. Thank goodness my sister happened to go by and stop this process. The rep was very insistent on her need for this and we told him repeatedly she did not have the money nor the capacity to be able to remember how to even use the system with turning it on/off etc. It took us a long time to finally get him to leave. Then, we had the frustration of calling to get everything cancelled. The police were called and they agreed that he shouldn't be walking around preying on the elderly like this! I hope someone puts a stop to this company and any others like them. Seniors need protection and if these companies are allowed to do this, the seniors are going to be ripped off continuously. Upon checking I found this article: http://www.wjla.com/articles/2012/09/vivint-security-system-customers-allegedly-scammed-by-sales-rep-80367.html


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