ING Life Claims Department - ING Non-existant Service

Posted on Friday, July 12th, 2013 at 1:52pm CDT by John C.

Company: ING Life Claims Department

Location: US

Category: Other

I've called 4 times this week and waited 1/2 hour on hold each time before giving up. No one ever answers a phone at this number, but ING personnel do send out letters telling you to call this number for questions. They do have a message saying they will call back next business day if you leave your number, but they don't do that either.

I have questions that need to be answered and no way to get through to the company. This will probably be the mechanism they will use to deny the claim after they claim I haven't contacted them. No wonder people shoot insurance executives.


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