Nicholas Pools - Dimesion One spa bought new, repaired several times

Posted on Sunday, July 7th, 2013 at 12:42pm CDT by Michael G.

Product: Dimension One Spa

Company: Nicholas Pools

Location: 1820 Lakewood Rd Rt 9


Category: Products, Services

I don't know why this company even sells this brand of spa. Since I purchased it in 2004, I've had to have it repaired at least twice. after 2 years the topside control went, and 2 years ago the heat pump went. Now both the topside control AND the heat pump are broken. 2 years ago they sent out a VERY rude repair guy named Rudy. He charged us over $500 for the repair and now, less than years later, it's broken again. I hesitate to bother with Nicholas Pools, because what they sell only lasts 2 years. I would rather not deal with them directly anymore, because I'm sure they'll want a lot more money to fix what they already fixed - and I'm sure another year or two, the same will happen again. Someone needs to investigate these guys.


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