RCN - Misleading marketing and billing

Posted on Friday, July 5th, 2013 at 5:09pm CDT by 29cede27

Company: RCN

Location: 2640 West Bradley Place
CHICAGO, IL, 60618, US

URL: www.rcn.com

Category: Telecommunications

In switching to RCN the salesperson when asked about the taxes and fees not included in the quoted price of $164.79 said they would be similar to the $22 I was paying Comcast. I expected them to be less since the base fees were less than Comcast, but was told that the taxes and fees were the same regardless of pricing. My first bill arrived today and the charge for taxes and fees is $37,46


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