LG - No spare parts

Posted on Monday, June 24th, 2013 at 4:21am CDT by Erica A.

Product: LG 72'' TV

Company: LG

Location: DOHA, QA

URL: www.jumboqatar.net

Category: Appliances, Equipment, Tools

we bought a lovely 72" TV 3 years ago. Too long ago to have a warranty but honestly still a new TV. Then all of a sudden the TV started getting this milky white film over the screen. You could still vaguely see the picture but it was like looking at it through a glass of milk. I called Jumbo to come and service it and, after taking the tv away, they informed me that the part needed was discontinued. Not available anywhere in the world. Not even order able from Korea. I took down the details of the part required because I found it so hard to believe that they could discontinue a part of a TV that's only 3 yrs old! Is this really such a culture of wastefulness and consumerism that we are expected to throw our TV's out every 3 years? Trying to get hold of LG in Korea but very hard to connect with a living person from their website.


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