Roadrunner Dawes - Lost shipment disrespectful horrible communication

Posted on Friday, June 21st, 2013 at 2:26pm CDT by Woodrow S.

Product: Freight shipping

Company: Roadrunner Dawes

Location: 4900 S Pennsylvania Avenue
CUDAHY, WI, 53110, US


Category: Delivery, Moving Services, Storage

Spent all day with this company trying to find out when I a dilivery was going to be made had to call them several times they said they lost it and were trying to find it being very disrespectful on the phone said they call back when they found it waited over an hour and no call so I called then back and they told me they found it that it wouldn't be dilivered till 4 days later on a shipping time they said would take 3 days total is now going to take over a week never use this company they lie cheat and have horrible comunication and are disrespectful I only hope that stuff isn't all destroyed and damaged when I do finely get it

1 Comment

Peggy H., 2013-07-13, 11:05PM CDT

I would like to express a complaint about the tone of voice Matthew used against me on the telephone when I made my reservation. If I ever use your service, Roadrunner Shuttle, in the future, I will make my reservation on line so I do not have to be insulted rudely. I asked to speak with a supervisor & I was put on hold for an extremely long time. Maybe customer service is not important to you. Maybe the Better Business or the Visitor Center would like to be notified.

Sent from my iPhone

On Jul 13, 2013, at 6:37 PM, "Roadrunner Shuttle" <[email protected]>

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