- - Good at sales/poor at providing driving service

Posted on Saturday, May 4th, 2013 at 8:30pm CDT by Glenn P.

Product: Limousine Service


Location: US


Category: Internet Services

Decent service on ride to the airport, although incredibly the driver didn't know the most direct route. Driver on the return ride home left voicemail that he wasn't able to pick us up and wasn't able to leave a message with because he was on hold for 45 minutes and couldn't get through to inform anyone at the company. I called to get a backup ride and also was on hold for 15 minutes before hanging up and calling back on their "book a new appointment" line. That line they answered. Person who answered tried to help but couldn't find a backup ride for another 45 minutes. We gave up and ordered a Super Shuttle that came in 10 minutes. Bottom line: is all about the sale and fair to poor with service.


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