EWheels - Disabled People Beware shop elsewhere

Posted on Thursday, April 18th, 2013 at 2:59pm CDT by Brett

Product: GT-3

Company: EWheels

Location: SCOTTSDALE, AZ, 85260, US

URL: Ewheelsdealers.com

Category: Health, Beauty

I ordered a brand new GT3 mobility scooter in September 2012. It arrived with Freight damage and multiple features not operational. I phoned to notify them and spoke with Carlos. Carlos was helpful at first. The bumper was shown online as chrome, but mine was tarnished. Carlos sent me a cover instead of chrome bumper. There are other electronic issues wrong with the scooter, when I called back Carlos said freight damage claims do not happen over night. After 2 months I phoned 3 times left messages for Carlos and did not receive a return call. I left multiple messages for Steve Allen the General Manager and he has not returned my call. Customer service is horrible. If you are disabled and are looking for a mobility scooter. Beware of EWheels. Shop somewhere else. You have been warned.


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