HP - Will not refund money for unfulfilled order

Posted on Thursday, April 18th, 2013 at 12:59pm CDT by Joe G.

Product: HP Computers

Company: HP

Location: US

URL: HP.com

Category: Computers, Software

Ordered and paid for [Paypal] custom built desktop system on March 30...to ship by April 17...called Customer Service for order status on April 18...They had no idea where system is in process or when it would ship...tried to cancel order and get money back...hung up on by CS three times. Have filed complaint with PayPal but seems they give HP until April 28 to respond. They took my payment on March 30...they will not fulfill the order in time frame I paid for...I want my money back and they will not give it to me.


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