Pottery Barn - returns and refunds

Posted on Saturday, March 23rd, 2013 at 9:13am CDT by Gerri C.

Product: returns

Company: Pottery Barn

Location: ?

URL: potterybarn.com

Category: Online Shopping

company policy for returns is 14 business days after receiving your return. They received my return order as required by their policy on Feb 22 2013, as of today March 23, I still have not received my credit to the credit card I used. I've call three times, every call I make the

customer service rept. tell me two to five days. I don't know what to do! Who do I call now? HELP

1 Comment

7bf7625c, 2014-03-20, 09:28AM CDT

I am attempting to get a return label to return a carpet swatch, which I was told was refundable. Order #04071753730200 Carton: 65187432

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