Round Rock Toyota - Three vehicles now from Round Rock Toyota

Posted on Friday, January 18th, 2013 at 1:17am CST by pat c.

Product: 3 Toyota vehicles

Company: Round Rock Toyota

Location: ROUND ROCK, TX, US

Category: Products, Services

Sales staff are very professional and will work to close a fair deal. Ryan Scheffer, the sales rep, is a professional. Let me explain. He knows as much about the competitive automobiles as he does about his products, Toyota, Honda, & Hyundai. My Family and I now have bought three new Toyota Vehicles from them for that reason. One had an issue with the drivetrain on the second day from drive off. Service management (Bob Lang and Jimmy Wilson) did all they could considering Toyota has strict guidelines in place to solve certain issues. They were professional and compassionate though and involved the General Manager, Caron Corzine, so that the issue would not drag out over more time for us. When Toyota corporate policy may have delayed a solution, the sales and dealer management, Ryan & Caron, hits one out of the ball park and the vehicle issue is resolved within the week. MAJOR APPLAUSE. They got all corporate obstacles out of the way of service, let their master lead tech, Paul A. get involved and the magic of great Service happened. To everyone in central Texas ... this is how a good dealer and great people are supposed to be. Having retired from professional sales, I can tell it like it is. The service AFTER the sales is what you are really buying. If you want solid vehicles and that SERVICE where and when it is needed, you won't go wrong with these folks.


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