gotprint.com - HORRIBLE CUSTOMER SERVICE

Posted on Friday, January 11th, 2013 at 10:22pm CST by Peacelove603 P.

Product: Printing company

Company: gotprint.com

Location: 7625 SAN FERNANDO RD BURBANK CA 91505
BURBANK, CA, 91505, US

URL: www.gotprint.com

Category: Online Shopping

"I WANTED TO WARN ANYONE PRIOR TO USING GOTPRINT.COM OF THE FOLLOWING? THIS COMPANY HAS THE WORSE CUSTOMER SERVICE AND IF ANY ERRORS, DELAYS OR PROBLEM OCCUR, IT?S YOUR PROBLEM NOT THEIRS. I AM SOMEONE WHO IS FAIR AND LIKE TO BE IMPARTIAL IN ALL SITUATIONS.. I HAVE USED THIS COMPANY SEVERAL TIMES FOR DIFFERENT PRINTING JOBS AND MY OVERALL EXPERIENCE HAS ALWAYS BEEN A PROJECT OF SORTS; BUT RECENTLY THIS COMPANY MESSED UP A MAJOR ORDER THAT WAS TIME SENSITIVE AND THEY TREATED ME EXTREMELY POORLY AND NEVER FULLY ADDRESS THE PROBLEM, NEITHER APOLOGIZED. AFTER SOME ONLINE CHECKING, I DISCOVERED THE COMPANY IS EXTREMELY SECRETIVE AND AS FOR ESCALATING ISSUES YOU WILL BE MET WITH WORSE INDIVIDUALS AT THE TOP. THE ACTUAL COMPANY IS PRINTOGRAPH INC LOCATED IN BURBANK. AFTER FURTHER RESEACH RESEARCH IT WAS DISCOVERED THAT THIS ONLINE PRINTING COMPANY IS COMPANY THAT FARMS THE WORK OUT TO REAL PRINTING COMPANIES, AS WELL THEY ARE ACTUALLY A PRINTING BROKERAGE HOUSE AND A REALLY BAD ONE, RIDDLED WITH COMPLAINTS THROUGH OUT THE COUNTRY.


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