- KEYSTAFF and Unethical Business Practice

Posted on Friday, May 18th, 2012 at 2:51am CDT by b39ca4e1

Product: Employment Agency


Location: 2417 Ashdale
AUSTIN, TX, 78216, US


Category: Job, Career

KeyStaff was the agency that i have been with over the course of 3 or more years. The location of KeyStaff was 111 W Anderson Ln Ste D197, Austin TX. I did not experience problems with KeyStaff until the business moved over to a new location on 2417 Ashdale, Ste A Austin, Texas. It first began when i called in on the date of 04/12/12 in order to update my availability for work. I was told that i was placed on a DNU (Do Not Use List) because there were no jobs available at that time according to one of the KeyStaff recruiters.I then e mailed my concerns to the head manager in charge of KeyStaff regarding this issue. Later i called in to confirm that my e mail had been received. That was when one of the recruiters did in fact confirm with me that my complaint was reviewed and that i was removed from the DNU (Do Not Use List). So up until 05/14/12 i was under the impression that the issue of me being placed on the DNU list was resolved. That is when i was told by some KeyStaff member that i was indeed on the DNU list. Ok i was lied to on that part. Secondly why would a person have to be placed on some DNU (Do Not Use) list or denied further services just because no work would be available at that time? In addition to that i was told that KeyStaff could not work with me any further due to my so called frequent calls into the agency. Yet i was under the impression that i was obligated to call in to update my employment availabilty on a weekly basis. Other accusations were made such as how i gave them a hard time and was difficult to work with. Again this all came from KeyStaff recruiters who i dont recall being assigned to or working with. I would only call in once or maybe twice at the most per week for employment placement. And that i did over the course of 3 plus years since i first registered with KeyStaff for work. I never had any issue with KeyStaff prior to them moving over to a new location. So this disturbed me greatly. So on 05/15/2012 i called in for another attempt to voice my concerns. I was denied contact with the manager, told again that i was denied services, accused of causing problems, disconnected from. I called back several times in order to reach the manager in charge. I was tranfered to voice mail machines. I left a couple of messages that were never returned. After several attempts to speak with the head manager i then said that i was going to come in to recive some documentation from KeyStaff. The recruiter said ok yet KeyStaff still could not provide me services. So the following morning i came in to get my test scores. I took data entry, typing, and a few other tests prior to KeyStaff moving to their new location. All of them i passed. I only came in that following morning to recive copies of them. I was denied any print out of them. But i was told that they could be e mailed to me. I was ok with that. Yet i still wanted to speak with the manager. When she came out the manager said that she could only write them down for me on a note pad. I tried again to communicate my concerns with her but she would not listen and was very evasive. Finnaly i told her how i felt discriminated against. And that i did not recognize any of the new recruiters at that new location. She then demanded that i leave and threatend to call the cops on me for simply trying to voice my concerns. I did not use any vulgar or derogatory words. I did not raise my voice or yell. I was very cordial and mild mannered with my replys. Later i called in for the last time in order to find out why the cops would be needed. I requested the manager and was transfered and placed on speaker phone. AFter explaining my concerns and experience i was again disregarded. One of the recruiters simply replied by telling me not to call again and that they would have the cops place a restraining order on me. I was lied to, slandered, blown off, and deceived several times by these other KeySTaff members. This is not ethical standard and i cant rest until proper action is taken regarding how i was slandered by KeyStaff.

1 Comment

8c4d417c, 2012-05-18, 09:25AM CDT

KeyStaff is an equal opportunity employer. Sometimes candidates who apply are not qualified for the positions they apply to and it is up to our recruiting team to source the best candidates for our clients. In this case, this candidate is not the best choice to work with our clients. We with him the best of luck in his career search. And, we look forward to servicing our clients with the most qualified candidates.

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