1sale a day - 1saleaday cheap broken goods with poor service

Posted on Friday, May 18th, 2012 at 2:07am CDT by 80f197f2

Product: hair dryer

Company: 1sale a day

Location: US

URL: http://www.1saleaday.com/

Category: Other

I have bought from 1saleaday.com in the past and up till now my only major problem with them was the slow shipping and useless junk. But now there Customer Service ticked me off. I bought a hair dryer that on March 2 that kept turning off. I emailed them and they said send it back at my expense. WHAT my expense the item you sold me was defective and I have to pay for shipping back. They ended up paying for the shipping back but that was not the main issue. My wife got rid of her old hair dryer so she needed it back asap. I was told as long as they had it in stock that they would replace it. I have a dozen emails back and forth to make sure they knew what I wanted. I thought I got lucky since this Past Tuesday they received it and it just so happen to be back on sale that same day. I wrote in large letters Please replace with any hair dryer model I do not want a refund only replacement on my RMA paper. What did they do, they refunded me. I have emailed them 3 times and the only response was your order was refunded. I emailed them again requesting either a phone call or a shipment of a new hair dryer or I will post my review of what took place. That brings me here. I can also say that the other items I have received from them are all junk, There Microwave griller did not cook as well as it sounded. There sun glasses were cheap and flimsy. There watch repair tool shows a case pictured but when delivered it was in a plastic bag. Again after CS about this no help was given. They said sorry it was pictured but it was not listed. Unless it is a crazy great deal I would not recommend dealing with a company like this not to mention they do not even list a CS phone # to call


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