Walgreens - Ripped off by Cricket and Walgreens

Posted on Friday, May 11th, 2012 at 12:55pm CDT by 1f011627

Product: Cricket prepaid card

Company: Walgreens

Location: 6865 W. Tropicana Ave.
LAS VEGAS, NV, 89103, US

Category: Telecommunications

I needed to add minutes to a prepaid Cricket phone, so I bought 2 35-dollar cards at Walgreens. When I went to load up phone it would not allow me to add the minutes because I had bought the cricket phone at a Cricket store. I immediately asked Walgreen's for a refund as it was the wrong card. They would not refund money and told me to call Cricket, a company that never answers the phone but leads through a long list of choices, and at the end you never speak to anyone. The next day I went to the Cricket store, and they stated they would only credit my phone one of the $35 cards, so I'm left with an additional $35 card that is money in the trash for me. They said there are no refunds and it states so in the card, but I didn't want a refund but the correct card or minutes added to my phone. It's win-win for them.


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