Sonobello - Sonobello customer service

Posted on Tuesday, March 6th, 2012 at 10:25pm CST by 8f1f12e5

Product: Body Contour Center

Company: Sonobello

Location: 1200 112th Ave NE, SteC-154
Bellevue, WA, 98004, US


Category: Other

Customer had made a 4:30 appointment one week earlier. Arrived at the office early at 4 p.m., where one other customer was waiting. Was given forms to fill out, then waited until 5:05 p.m. asked the receptionist what was the delay. "Sorry she's running late, she will see you in 10 minutes; or would you like to reschedule?" Customer waited an additional 20 minutes to 5:25 p.m.; two walk-ins got right in. Asked "Stacy" to initial or sign something that we'd been there. No way she'd sign anything. Listened to their alternative rock the whole time, then left being wished to "Have a nice day."

Returned home; contacted their chat line,"I'm sorry our center is currently closed, but I'll forward your complaint to the appropriate persons" Asked who is manager. No names could be provided. Just like their business cards, no names.


Post a Comment