TATA TELE SERVICES - FRAUD INTERNET USAGE METERING

Posted on Monday, March 5th, 2012 at 9:03am CST by fd0cda80

Product: TATA PHOTON PLUS

Company: TATA TELE SERVICES

Location: MA, IN

Category: Other

I HAVE TATA PHOTON PLUS NO. 9225322379 POST PAID CONNECTION. THE FRAUD USAGE OF INTERNET SHOWING ON 01/03/2012 AT 11.27.51 HRS TO 13.57.56 HRS CONSUMING 856 MB. ON 01/03/2011 MY OFFICE WAS CLOSED AND I WAS LOG IN AT 21.11.39 TO 21.47.27 AND THAT USAGE SHOWING CORRECT. AS PER MY PLAN I GET HIGH SPEED (TATA PHOTON +) CONNECTION UPTO 1 GB USAGE AND AFTER THAT I GET SLOW SPEED CONNECTION (TATA WIZ). I AM UNABLE TO WORK ON INTERNET DUE TO SLOW SPEED AND IT GET DISCONNECTED FREQUENTLY.

BUT DUE TO FRAUD METERING I CROSS 1 GB USAGE AND MY CONNECTION GET SLOWED. DI-SPITE OF BEING COMPLAINT MAIL (CS.TATA REGISTERED (COMPLAINT NO. 30041835 DATED 03/03/2012 ON MOB. NO. 9028009028.) THEY CLOSED COMPLAINT WITHOUT SOLVING A PROBLEM & COMMUNICATION WITH ME FOR VERIFICATION). I TRIED SEVERAL TIMES ON HELP LINE NOS. 1800-266-121 BUT IT FOUND THAT IT IS HELPLESS LINE NOS. THEY HAVE NO SOLUTION ON THIS PROBLEM. THEY ARE NOT AGREE TO TELL ME CONTACT NO. OF ANY RESPONSIBLE OFFICIALS TO FORWARD THE COMPLAINT TO RESOLVE THIS ISSUE.

SUNIL BHAGWAT - 9823174806

NAGPUR, MAHARASHTRA


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