Philips Electronics Noth America Corporation - False advertising and poor customer service

Posted on Saturday, March 3rd, 2012 at 7:29pm CST by 54a5557f

Product: Philips Gogear Muse 16gb

Company: Philips Electronics Noth America Corporation

Location: 3000 Minuteman Rd
Andover, MA, 01810, US

URL: http://www.usa.philips.com/

Category: Other

Whatever happened to truth in advertising? I purchased a Philips Gogear Muse 16 gb that said it would play movies in several formats WAV, Avi, MP4, etc. I have tried hard to put a movie on the player and have had no success. I called the company and they said that the player could only play home videos and music videos, no movies. I don't like Apple products, however, the iPad and iPod can play movies that can be converted from DVDs or downloaded from iTunes. What is Philips' problem? And why did their CS say that I was violating copyright law by loading a "movie" onto my Philips Muse?


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