Verizon - service complaint

Posted on Sunday, June 3rd, 2012 at 3:02pm CDT by 48576229

Product: Verizon Phone (land line)

Company: Verizon

Location: PO Box 1100
Albany, NY, 12250, US


Category: Other

Verizon published my non-published phone number.

I had been paying $2.50 per month for at least 7 years for non-published number- they offered refund of $5 (2 months charge).

Verizon offered to change my number free of charge, and still billed me $22.00 after they changed the number I started getting telemarketing phone calls all the time, including the weekends-apparently the new number was published before.

When I calledVerizon to complain they placed me on hold forever happened three times already.

I spent at least 3 hours of my own time changing the phone number on all my records,

I have no privacy now getting the telemarketing calls even on Sunday morning.

Please help me to deal with Verizon.


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