E.C.C.O Stoneworks - Avoid getting ripped off

Posted on Friday, June 29th, 2012 at 12:19pm CDT by f4741885

Product: Granite countertops

Company: E.C.C.O Stoneworks

Location: 16845 Highway 27, Unit 2
Schomberg, On, L0G1T0, CA

URL: http://ecco-stone.com/

Category: Other

Proprietor is Alexander Kasich who operates under various business names (he says for marketing purposes) including granitecountertopshamilton.com who I initially called. This is a 1 - 800 number where a person forwards clent inquiries to Alex for a commission. There is no office in Hamilton. The same goes for granitecountertops-toronto.com which is printed on Alex's truck. He also operates as kaziomarbleandgranite.ca

He has no offices or showrooms - only a fabricating facility at 16845 Highway 27 in Schomberg. Alex also advertises on Kijiji. He will provide you with a very good quote, but BEWARE. You get what you pay for and the savings are NOT worth the aggravation. I got sucked in by the good quote of under $4000 plus $450 for transportation costs to St. Catharines. Alex required $3000 in advance to pay for the granite. Once he had his money, it was a long and painful process (5 weeks) to get him to come to measure. He was always "too busy." After measuring there was 1 full month of phoning and leaving messages that he chose not to answer. After much threatening he finally did the install on May 9, 2012. His fabricator made some incorrect cuts requiring a necessity to return to my home to add an additional granite piece. In good faith I was stupid to hand over the final payment by certified cheque with the promise that he would return in a week to complete the install. After another string of phone calls he lied a few times that he would be at my home, but never showed up. After that, he would never pick up or return my phone calls. I advised him that if he refused to answer my calls, I would post on line complaints and take him to small claims court. Now almost 2 months later, he has not responded. Please avoid these businesses and save yourself months of aggravation.


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