Verizon - Verizon customer no service

Posted on Tuesday, July 31st, 2012 at 10:37am CDT by cc1383ff

Company: Verizon

Location: RICHMOND, VA, 23238, US

Category: Telecommunications

Verizon service, internet and TV, went out in afternoon. Service Rep no help, asked for manager. After being on hold 17 minutes, as they were hoping I would hang up, manager came on. Couldn't send service rep out for 2 days. No exception. Reps were done for day at 5p.m. Noone works after 5. Don't we wish we had those hours. Youcan get a plumber, electrician, etc. after 5, but not a million dollar company. Manager refused to help. Customer no service is a better reference here. Will explore Comcast service.

1 Comment

d05f6001, 2012-08-01, 07:11PM CDT

I do like Verizon better than At&t, however.

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