STUDIO ONE TO ONE - MEMORIAL CITY MALL - STUDIO ONE TO ONE @ MEMORIAL CITY MALL - RIP OFF!!

Posted on Sunday, July 1st, 2012 at 9:44am CDT by e5f957ef

Product: PHOTOGRAPHY

Company: STUDIO ONE TO ONE - MEMORIAL CITY MALL

Location: 311 MEMORIAL CITY MALL
HOUSTON, TX, 77024, US

URL: http://www.s121.com/

Category: Other

RIP OFF!!! WHERE TO START??!! FIRST OFF, WE GOT TO OUR APPOINTMENT ON TIME...YET WE WERE BEING RUSHED BC THEY CLAIMED SOMEONE IN THE MAIN OFFICE MADE A MISTAKE OF DOUBLE BOOKING... WHEN WE VIEWED OUR PICTURES (SAME DAY)...WE WERE NOT TOO SATISFIED WITH THEM...BUT THE MANAGER / PHOTOGRAPHER , EDWARD MOSSO CLAIMED HE CAN MAKE THEM LOOK ALOT BETTER AFTER HE PHOTO EDITS THEM (SHOWED US BRIEFLY HOW HE WOULD DO IT)....SO HE TALKED US INTO BUYING THE CD AND 6 MONTH MEMBERSHIP FOR $500....WE MADE IT VERY CLEAR TO HIM THAT THAT WAS ALOT OF MONEY AND HE BETTER MAKE THE PICTURES LOOK NICE... THEN HE SAID CD SHOULD BE DONE IN A WEEK AND GAVE US A COPY OF CD (BEFORE EDIT)....WAITED 3 WEEKS AND HAVEN T HEARD ANYTHING SO HAD TO CALL IN TO CHECK ON STATUS....THEY SAID IT S IN.....SO NOONE BOTHERED TO CALL US TO LET US KNOW..... WENT IN AND GOT MY CD....SAME DAY. VIEWED IT RIGHT WHEN I GOT HOME AND WAS SOOOO DISSAPPOINTED....NOTHING WAS DONE!!! ONLY THE BACKGROUND WAS CLEANED UP OBVIOUSLY....BUT OUR PICTURES LOOKED EXACTLY AS THE NON-EDITED COPY.....SO WE PAID $500 FOR WHAT???!!!!! RIP OFF!!!! I CALLED IMMEDIATELY THAT DAY AND TOLD THEM AND MANAGER WAS NOT IN...I MADE A FULL COMPLAINT AND WANTED MY MONEY BACK...I WAS TOLD CD PURCHASES CANNOT BE REFUNDED...CALLED TWICE THAT DAY BC I WAS SOOO UPSET... NICK WAS THE PERSON ON THAT SUPPOSEDLY TOOK DOWN MY COMPLAINT AND SAID HE WILL PERSONALLY LET EDWARD MOSSO KNOW OF THIS MATTER.... 3 DAYS NOW AND NO ONE TRIED TO CALL ME BACK....ON TOP OF THAT, I WAS SUPPOSE TO HAVE PICTURES ONLINE TO VIEW AND THAT ISN'T EVEN UPLOADED YET!!!I AM EXTREMELY UPSET AND THERE SEEMS TO BE NO PHONE NUMBER TO A CORPORATE OFFICE TO COMPLAIN....HENCE, HERE I AM TO ALERT EVERYONE TO BEWARE OF THIS PLACE


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