Posted on Thursday, January 26th, 2012 at 9:46pm CST by 6ada5b92

Product: College Cleaning Service

Company: DormAid

Location: 817 Broadway
NEW YORK, NY, 10003, US


Category: Products, Services

I paid this company a fee to clean a dorm room on Jan 5th 2012. The company did not make any contact with us. I emailed them via their website, called them @ 1-888-4-DORMAID, called the phone number of their other company Lion Laundry. I was immediately disconnected , no person, no hello, nothing. I found the name and phone number of one of the owners of the company on ( only after googling the name of the company) Only then was I able to speak with him ( 1/26/12). He was absolutely appalled that I was compalining about his companys lack of response or no repsone to my inquiries. They provide services to students on multiple college campuses. I was assured this evening that I would get a refund only after many days, hours of tracking down one of the owners.

1 Comment

Bridget J., 2012-10-04, 12:41PM CDT

Does anyone have a better number for DormAid. I am also have a problem getting my clothes back and am getting really poor service.

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