kiehl's 1851 - kiehl's 1851 horrible online sales

Posted on Monday, January 16th, 2012 at 11:40pm CST by 233e72bb

Product: kiehl's 1851 skin care

Company: kiehl's 1851

Location: 435 Hudson street
New York, NY, 10014, US

URL: http://www.kiehls.com/

Category: Other

Tried to use a kiehl's gift card, and also make use of a current promotion. Had to have the first order cancelled - due to their over charging.second order was promised it would be corrected. Still over charged, and put what they owe me back on a e- gift card. What is the point of offering gift cards if they make it such a inconvenience to use. They admit

to have computer glitches,and poor communication. I can tell them to add poor customer service to the list as well


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