Genworth Financial - Horrible customer service

Posted on Friday, January 13th, 2012 at 4:37pm CST by 67dc12e3

Product: Long Term Care

Company: Genworth Financial

Location: Box 40005
Lynchburg, VA, US

Category: Other

Horrible customer service. You get an auto routing service then get stuck on hold. The customer service reps then makes promises that are not kept. And they keep raising their rates--- 25% in 2 years. Will never deal with them again.

Horrible horrible customer service!!!


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