Pet Smart - Better Employees needed - please apply

Posted on Thursday, April 5th, 2012 at 2:12pm CDT by 30364a7e

Product: Pet Smart

Company: Pet Smart

Location: 1183 Berkshire Blvd
Wyomissing, PA, 19610-1244, US

URL: http://Petsmart.com/

Category: Other

I sent a letter to Pet Smart on November 4, 2011. I have yet to hear an apology or acknowledgement regarding the incident. I spent 43 minutes at the cash register waiting to check out. It took the clerks (three of them) to finally get the transaction completed. They kept ringing the items, coupons, etc. up incorrectly. It took 43 minutes to get it right. I wrote a letter to the Managers and Corporate Headquarters but apparently Pet Smart could care less. I have taken my business to Petco and Walmart before I go back to Pet Smart. I used spend at least thousands of dollars a year on pet supplies. Their loss!


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