mYoga - Good promotion, Bad service - hard to book a class

Posted on Sunday, April 29th, 2012 at 1:19am CDT by bb754478

Company: mYoga

Location: 7-8/F, World Trade Centre 280 Gloucester Road, Causeway Bay


Category: Health, Beauty

mYoga had a very good promotion on Groupon, which I bought 2 for me and my friend. It requires me to call and book 1 week in advance, so that was what I did. They would pass me to another sales, which never calls me back. I called again, and was told their system can't book that far in advance, I better call the next day. So I did, and of course they said the sales will call me back which she never did. I tried 1 more time the next day, another rep told me she's not in. So I complained and she said she can help me book but can't book the class for my friend, my friend would have to call herself or have to wait for that other sales to call me back. That was it, I went back to Groupon, complained, and got my money back. Sometimes good deals are really too good to be true, I would never go try that Yoga studio again even if they gave me free trials, and their service is simply unacceptable, after 4 times, I was still not able to book a class!


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