AT&T - bad technical service

Posted on Saturday, April 28th, 2012 at 4:54pm CDT by 49066d80

Product: AT&T U-verse

Company: AT&T

Location: P.O. Box 5014
Carlo Stream, IL, 60197-5014, US


Category: Other

My email via AT&T U-verse worked fine for several years, but for the past 2 months I have had no end of troubles receiving it via Outlook 2010. AFTER PAYING A TECH SERVICE FEE AND SPENDING OVER 10 HOURS ON THE PHONE WITH THEIR TECHNICAL SERVICE (5 CALLS) the problem is still not fixed. The "technicians" have changed my settings , so now I have to take hours myself trying to fix the problem. For the final insult, they wanted to charge me again to "fix the problem". This leads me to only one conclusion: since I cannot get quality tech service from my ISP, I have to replace AT&T U-verse. This is a business issue and very expensive for me. Ifyou are considering AT&T, and cannot do your own tech service, I would suggest you look elsewhere.


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