Perfect Floors - Disappointing, incomplete workmanship

Posted on Thursday, April 26th, 2012 at 4:12pm CDT by 40e55edc

Product: Mohawk Hardwood Flooring from Perfect Floors, Rochester Hills, MI

Company: Perfect Floors

Location: Rochester Hills, MI, 48307, US

Category: Other

The work was incomplete and of disappointing quality for the 2,000 s.f. of first quality Mohawk hand scraped hardwood flooring we contracted for. Where boards meet, there are places where there is no finish, just bare, raw wood showing against the rest of the dark flooring. In five rooms, the wood trim was cut and placed against the baseboards, but not attached in any way, just sits there loose. We tried to get a response from the owner when the salesman was not helpful. The owner, Mr. Williams, has not returned any telephone calls, voice mails or snail mail contacts in the past ninety days. All attempts to resolve are stonewalled.


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