Pacific Rim Bank - Debit Card Delivery

Posted on Monday, April 2nd, 2012 at 4:20pm CDT by 38ab555e

Company: Pacific Rim Bank

Location: Honolulu, HI, 96813, US


Category: Other

This matter was a few years back but customers should know about it. I ordered a debit card from this bank when I was living overseas and was told it would take one week to reach me in Korea. After each week went by, I kept calling the Pacific Rim Bank and was told it was "on the way." After three weeks I was fed up as I needed the card to use ATMs in New York. After much investigation, I found out that my card was sent erroneously to Denmark and other European countries and was still "on the way." In the end, I did not receive my card in time for my trip back to the U.S. but it did arrive after 7 weeks!!

The bank did apologize for the lousy service but I closed my account since they do not "deliver" for us regular customers. The PRB only cares about its wealthy shareholders like most other banks.


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