Yahoo Small Business - Small Business

Posted on Sunday, December 16th, 2012 at 1:20pm CST by Wendy E.

Product: Local Visibility Pro

Company: Yahoo Small Business

Location: US

URL: smallbusiness.yahoo.com

Category: Internet Services

I signed up for a 3 month trial for a service called Local Visibility Pro. It's within the Small Business service on Yahoo. We have my

husband's website through them. Thought we would try this for 3 months

to promote his business. I WAS NEVER TOLD ON PHONE IT WAS A RECURRING CHARGE!!! So after the 3 months, and not one phone call or one email

from customers, we decieded we were not going to renew this. It was

a waste of money. But Yahoo, took the money out of my account anyway.

and are refusing to refund it. They claim I accepted the aggreement,

and I'm sure it was in some small fine print somewhere.....I was

never await of. So other buyers beware!!!!! If you sign up for something and are told it's just a trial period.....don't.... you'll be

charged for it again whether you like it or not!

I am canceling everything with Yahoo, and going with someone else!


1 Comment

Glen R., 2013-01-27, 10:57AM CST

A lot of "trial period" contracts state that you must cancel the service at the conclusion of the trial period. Failing to do so constitutes agreement of terms going forward.

Check the contract/agreement you've signed, and you'll probably see similar terms.

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