Food Zone - Comcast broke a wall light and refuse to pay it

Posted on Friday, December 14th, 2012 at 6:31pm CST by MiA L.

Product: Comcast

Company: Food Zone

Location: 7023 Dexter Ann Arbor Rd
DEXTER, MI, 48130, US

Category: TV, Music, Video

My restaurant had a installation on Dec 1st, the tech guy broke our fancy wall light that cost 80 dollars and can't get it my state. The tech guy promised us his supervisor would get us a call regarding to this matter. I called Comcast on the same day let them know the damage the tech guy made. The agent also promised me that someone would call me on couple days. Until today, I got no call from Comcast after several attempts. Yesterday when called again, I felt mistreat. The rep was rude and mean, I asked for supervisor, local branch number and his name, he provided none. I felt deeply insulted by him, I think the reason he treated me like that is because my poor English, my accent, and my race. Comcast made a damage to my restaurant and refuse to take responsibility.


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