i-wireless - i-wireless Kroger

Posted on Friday, December 7th, 2012 at 12:44am CST by John

Company: i-wireless

Location: 1 Levee Way; Suite 3104, Newport, KY 41071
NEWPORT, KY, 41071, US

URL: www.iwirelesshome.com

Category: Consumer Electronics

I just received 2 HTC evo cell phones today one didn't work it just kept restarting. So I called i-wireless support 3 different techs said they couldn't help because they were not trained on the phone and I had to ship it back at my expense. So I ask to speak to a supervisor I asked why I had to pay for shipping back a cell phone that NEVER worked he said that their policy and hung-up on me. Terrible customer service.. The only thing I can do at this point is dispute the charges with my credit card company. I would strongly suggest using a different cell phone company to anyone thinking about i-wireless.


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