Momofuku Milk Bar - Horrible customer service

Posted on Thursday, December 6th, 2012 at 1:34pm CST by Sarah P.

Company: Momofuku Milk Bar

Location: 382 Metropolitan Ave
BROOKLYN, NY, 11211, US

URL: www.milkbarstore.com/

Category: Food

Had an issue with UPS delivering the package. Even though I tried to take care of it ahead of time, Momofuku would not call UPS to change the address, because they have a strict policy of not altering an order once it's placed. UPS wouldn't let me alter the address because I wasn't the sender. Momofuku milk bar also has a policy that if anything goes wrong with the shipping of the package, they are not responsible. So now I am out $60 and didn't get the pie I ordered as a gift.


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