Gander Mountain - Bait and Switch Tactics

Posted on Sunday, November 4th, 2012 at 8:28pm CST by George L.

Product: Simmons Prosport Spotting scope

Company: Gander Mountain

Location: 1523 Vann Drive Jackson, TN 38305
JACKSON, TN, 38305, US


Category: Other

I drove from Memphis TN to purchase a Spotting scope. They had the one I wanted. I had to hunt down a salesperson to get help. I showed him the one I wanted and he went to the back to get it. When he came back he advised me that the prices were wrong. The scope I wanted was $50.00 more than advertised. I told him to get me the $99.00 one. He opened the box to show me the scope. There was no Hard Case as advertised.

He once again said that it did not come with one and tried to hide the item description. He tried to get me to purchase the more expensive one with a hard case. I asked to speak to the manager and was told he was the manager for the day. All of 18 years old. I intend to file a complaint with the BBB Monday.


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