Lonestar Barns - Horse Barn Major Construction Nightmare

Posted on Wednesday, October 31st, 2012 at 5:58pm CDT by Lea S.

Company: Lonestar Barns

Location: 14701 Gordon Cummings Rd
CANYON, TX, 79015, US

URL: www.lonestarbarns.com

Category: Building, Construction

We contracted with Lonestar to buy a barn from them on 5/31/2011; it was finally installed in April, 2012. After installation, we discovered numerous inferior construction issues with the barn: the metal roof panels were haphazardly spliced together, were damaged and the ridge cap was put on crooked causing the barn to leak into the horse stalls and down the middle aisle; we paid extra for insulation to insulate the roof and Lonestar purchased the wrong insulation, tried to install it anyway and the small amount of it they tried to install all fell down off the interior roof of the barn so we paid to have the barn insulated and it was not done; the stall latches they welded onto the stall and tack room doors fell off; the metal siding above both sliding doors on each end of the barn was not fastened properly and rattled violently when it was windy outside; the tongue and groove boards weren't installed high enough in some of the walls which allowed too much inclement weather into the barn; the purlins are too short and had to be welded down to be secured; Lonestar agreed to pay us for their installation crew to lodge in our farmhouse while they were building the barn and never sent us a check despite sending them two notices for payment. We have copies of correspondence with Debbie Brown, President of Lonestar Barns, and Micheal Russell, the contractor/installer hired by Lonestar to build our barn to the effect that they were aware of the issues with the barn and would come back to resolve them. They quit corresponding with us in early September, 2012. We finally had to hire a local contractor to repair all the issues with the barn to make it suitable for horses. Photos of the issues with the barn can be supplied upon request. We are seeking reimbursement for the insulation we paid for that they did not install as well as restitution for the additonal costs to hire and new contractor and payment for the use of our farmhouse by the installation crew.


4 Comments

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Business Reply  Mary L., 2012-10-31, 06:26PM CDT

This person who posted this complaint is a very dishonest person. They have stated a lot of lies, untruths, and incorrect statements. Lonestar Barns is a material supplier only and delivered a beautiful barn to them. They accepted the barn and were informed their business with Lonestar Barns was complete and they would be dealing with the installers from that point on. They accepted this, accepted the barn. Lonestar completed their contract. THey bought a pre-owned barn and had problems obtaining financing. They drug out the payments until it was finally paid for then insisted on having installation by an independant contractor unstead of waiting for the normal installation crew. Lonestar offer to help settle their differences with the contractor and to act as a go between to address their complaints. At no time did the contract tell them he would not return. Their complaints are about the contractor installation work NOT the quality of our barns. Lonestar Barns has filed a lawsuit against Lea Sommers for liable and defamation.

They also claim to have rented a bunk house out to the installers which is not the responsibility of Lonestar Barns. Independant contractors take care of their own expenses while on a job. They did however complain that the bunk house was dirty, womans slippers were at the bed, pillows smelled of perfume, sheets were not clean and dirty dishes in the sink when they got there. This also is a concern and complaint with the installers NOT Lonestar Barns. All documentation is available for anyone that wants to see it. This Lea Sommers is a very dishonest person to say the least. Our Lawyers will be in touch with this person and will expect a full retraction.

Business Reply  Mary L., 2012-10-31, 06:33PM CDT

This person who posted this complaint is a very dishonest person. They have stated a lot of lies, untruths, and incorrect statements. Lonestar Barns is a material supplier only and delivered a beautiful barn to them. They accepted the barn and were informed their business with Lonestar Barns was complete and they would be dealing with the installers from that point on. They accepted this, accepted the barn. Lonestar completed their contract. THey bought a pre-owned barn and had problems obtaining financing. They drug out the payments until it was finally paid for then insisted on having installation by an independant contractor unstead of waiting for the normal installation crew. Lonestar offer to help settle their differences with the contractor and to act as a go between to address their complaints. At no time did the contract tell them he would not return. Their complaints are about the contractor installation work NOT the quality of our barns. Lonestar Barns has filed a lawsuit against Lea Sommers for liable and defamation.

They also claim to have rented a bunk house out to the installers which is not the responsibility of Lonestar Barns. Independant contractors take care of their own expenses while on a job. They did however complain that the bunk house was dirty, womans slippers were at the bed, pillows smelled of perfume, sheets were not clean and dirty dishes in the sink when they got there. This also is a concern and complaint with the installers NOT Lonestar Barns. All documentation is available for anyone that wants to see it. This Lea Sommers is a very dishonest person to say the least. Our Lawyers will be in touch with this person and will expect a full retraction.

8200c53d, 2013-10-20, 01:25PM CDT

Mary works for Lonestar Barns and is close to Debbie, the owner, and Mike. What else would Mary post except something contradictory to a legitimate consumer complaint. Lonestar Barns continues its reputation for dishonesty.

1cb0263e, 2013-11-01, 10:11PM CDT

Lonestar Barns is quick to threaten litigation (lawsuit) but it takes money and resources to have legal counsel on retainer. Something Lonestar Barns has neither of since it operates on a shoestring using money from today's promises to pay to complete yesterday's promises and refunds from the day before that.

It is the responsibility of every consumer to do a thorough vetting of any business that claims to provide goods and services for the hard earned dollar.

Pay a personal visit to the actual physical location of a company before sending funds.

Ask for and physically research prior jobs/projects completed successfully.

Talk to satisfied customers. A reputable company should have a history of success and be glad to provide a list of contacts.

As always - Buyer Beware.

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