Toys R us - gif certification

Posted on Thursday, October 25th, 2012 at 5:48pm CDT by judith g.

Product: online gift certification

Company: Toys R us

Location: 1 Geoffrey Way Wayne, NJ 07470
WAYNE, NJ, 07470, US

URL: http://www.toysrus.com/shop/index.jsp?categoryId=2255956

Category: Online Scams

I placed an order for a gift certification online from Toys R Us but the number didn?t work when my grandson went to the store with his mom . I called Toys R Us and for three consecutive opportunities costumer services workers promised that the gift certification was fixed with new numbers that was emailed to me and to my daughter in law: for three time my grandson was disappointed again in the store. I called customer services several times, I told with supervisors and workers, they are: Steve worker No. 2116; Ivet, worker No. 6133 ; Britney worker No 5761; Juan worker No 5996 ; Aide, Nory and Lisa, a girl that asked me all information about my debit card. I told to them in Spanish and English because Spanish is my home language. This workers promised to me that Toy R Us will deposit back my money in my account and nothing happen ever. So my grandson has not gift certification; I have not my money back. The reference number of my call is 120722-001666. J. G.


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