Lacewigsbuy.com (XU KUI) - Getting pretty hairy!

Posted on Tuesday, October 2nd, 2012 at 1:26am CDT by Monica S.

Product: Wig

Company: Lacewigsbuy.com (XU KUI)

Location: 208 No. 220 Yan An San Road Quingdao 266071 China
QINGDAO, 266071, CN

URL: www.lacewigsbuy.com

Category: Other

On August 17th 2012 I purchased a 16 inch deep wave virgin Indian wig from lacewigsbuy.com The wig I received a week later had an odor that could best be decribed as cornchips. No matter how many times it was washed and disinfected it would still smell up a room. I had to pay to send it back. In the meantime because I had gotten a couple of descent wigs from them in the past I ordered another wig for a friend. When this wig arrived we tried to add highlights to it and it was ruined because it was obviously not virgin. So much for my friends $340.00.

My replacement wig finally arrived today. I could tell from the moment I pulled it out of the box it was not virgin hair. The waves look processed and It was also dry looking and shedding. I put it the sink with clear water and the water turned reddish brown from the dye that had been used on it. I took picture of the brown water and the hair and emailed it to the company. I called the company and spoke to a representative who was very nonchalant and uncaring. I was told I wouldn't hear anything for a week because it was a Chinese holiday.

A month and a half and waiting...

It seems that I will be paying for a wig in postage before I get what was promised.

Buyer's Beware!


1 Comment

Betty L., 2013-03-22, 12:14PM CDT

I have tried time and time again to reach this (company?). All I get is a recording stating that the phone # is temporarily off-line. I have tried for several days to reach them to no avail.I purchased human hair extensions, but instead, I received synthetic, very shiny, orange looking extensions. I paid $95.89 for this, I need to return this, but can not without an authorization. They only give you 7 days to return! I will definitely be more selective with companies in the future.

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