Swiderski Motorcar - refusal to repair suv

Posted on Monday, October 1st, 2012 at 7:52pm CDT by duane k.

Product: auto

Company: Swiderski Motorcar

Location: 294 fletcher st
TONAWANDA, NY, 14150, US

Category: Cars, Motorcycles, Boats, Vehicles

ok everyone this is a complaint filed with the BBB of buffalo...take close notice to the company name.....Swiderski Motorcar 294 Fletcher Street Tonawanda, NY 14150.....do not buy a car from this hack shop....we bought one and since day 2 it has been in an out of the shop to have the same thing happen over and over again...they fix cars piece by piece charging the customer more money and time.....they refused to answer complaint from us or the BBB....

here is a copy of the complaint from the BBB giving the company a bad rating with the BBB......

Better Business Bureau, Inc.

100 Bryant Woods South

Amherst, NY 14228

Phone: (716) 881-5222 | Fax: (716) 883-5349

10/01/2012

Dawn Rank

Tonawanda NY 14150

Dear Dawn Rank :

This message is in regard to your complaint submitted on 8/29/2012 5:32:53 PM against Swiderski Motorcar. Your complaint was assigned ID 9195271.

The BBB has processed your complaint to the above referenced company. Our purpose is to serve both parties in a dispute by acting as a neutral third party. We attempt to help both sides find a voluntary solution to the complaint. We are unable to compel a company to respond to or resolve complaints.

We regret to inform you that the company has not responded to your complaint. If we do receive a response in the future, a copy will be sent to you. You may wish to seek the advice of an attorney, or file a claim in Small Claims Court.

Your complaint will remain on file for three years and will be reported to the public that the company did not respond. This will also result in a negative change to the company's BBB rating. If the company is a BBB Accredited Businesses, an unanswered complaint can subject them to the loss of their accreditation.

If you have resolved this with the company please notify the BBB. Should you provide additional information, please note the BBB publishes the details of complaints received by our office. The text of your complaint may be publicly posted on BBBs Web site (There are a few instances when a complaint does not meet publishing guidelines and BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information when you tell us about your problem or in your desired outcome. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language.

Regards,

Deborah Johnson

The Better Business Bureau


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